CustomerXSuccess

Work Together

Services For Your Success

Customer Success Consultant

Customer Success Consulting

Our Customer Success Consulting services prioritize your needs, providing invaluable insights into customer success and the...

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Our Customer Success Advisory services prioritize your needs, providing invaluable insights into customer success and the customer experience. Parul collaborates with you to tailor plans that align with your team's objectives. From addressing executive inquiries to tackling team concerns, our flexible advisory packages, starting at just 10 hours, cater to companies, CSMs, and teams striving for growth, retention, and product-market fit. With the option to include project delivery, our advisory services ensure comprehensive support tailored to your unique requirements. 

Take action now and optimize your customer success strategy by collaborating with us.

Fractional CX Leadership

Seeking a skilled customer success leader to join your team? Our fractional customer success leadership services offer the...

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Seeking a skilled customer success leader to join your team? Our fractional customer success leadership services offer the perfect solution. Gain access to regular hours and the autonomy to steer direction, whether you need interim or long-term leadership. From managing CS operations to designing processes, our fractional packages, starting at 10 hours per week for 3 months, empower your team's customer success journey. Join us for a long-term engagement, and let's drive impactful outcomes together. 

Join us now and elevate your customer success initiatives to new heights.

Speaking & Training Engagements

Experience the expertise of Parul as a seasoned speaker and trainer in customer success. With a wealth of experience,..

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Experience the expertise of Parul as a seasoned speaker and trainer in customer success. With a wealth of experience, Parul has graced numerous customer success events and served as a distinguished speaker on diversity, equity, and inclusion. From the Customer Success Festival to the ChurnZero Big RYG, her insights resonate with audiences seeking actionable strategies. Engage with us for speaking engagements and training sessions, and let's inspire transformational change together. 

Connect with us today and ignite inspiration within your organization.

Coaching Intake Call

$599 USD

Business Consulting or Individual Coaching

$150 USD

Our Products

Customer Success Toolkit

Practical tools and templates designed to support every stage of the customer success lifecycle.

Digital Playbooks

Coming soon

Customer Journey Map Worksheet

Map your customer journey with ease using this free, practical worksheet.

Our Partners

Coming Soon

Customer Success Leader Network

Ruffday Coaching

Coaching Services for Customer Success

Aatri Goswami

Digital Strategy Partner

Techtonic Lift

Customer Success Software Implementation

Melo Associates

Recruitment Partner

Our Technology Platform Partners

Intercom

Service, Support AI, and Enablement

Apollo.io

Sales, Biz Dev and Networking

Coming Soon

TBD

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