The CSM Advantage can drive Customer Growth
In today’s market, the strongest growth lever isn’t a louder sales pitch or a bigger feature set. It’s the CSM Advantage. Customer Success Managers sit at a rare intersection: they…
The Customer Value Studio: Where Customer Value Becomes a System
Customer value is one of the most talked-about concepts in business today. And yet, it’s one of the least operationalized. Most organizations agree value matters. They say it in boardrooms,…
customer success consultant
Welcome to the CustomerXSuccess Blog!
I am so glad you are here! Thank you for sharing space with us and helping improve company growth through customer success. CustomerXSuccess didn’t start as a company idea.It started…
