The CSM Advantage can drive Customer Growth
In today’s market, the strongest growth lever isn’t a louder sales pitch or a bigger feature set. It’s the CSM Advantage. Customer Success Managers sit at a rare intersection: they…
The Customer Value Studio: Where Customer Value Becomes a System
Customer value is one of the most talked-about concepts in business today. And yet, it’s one of the least operationalized. Most organizations agree value matters. They say it in boardrooms,…
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Welcome to the CustomerXSuccess Blog!
I am so glad you are here! Thank you for sharing space with us and helping improve company growth through customer success. CustomerXSuccess didn’t start as a company idea.It started…